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DO NOT BUY a My Net N900 Central

January 26, 2013

I made a huge mistake. I was researching a NAS (Network Attached Storage) drive for my home network and I came across the Western Digital My Net N900 Central 2TB HD Dual-Band Storage Router and I thought what a great idea. I was having trouble with our router and the combination HDD and router seemed like a good fit. I did some research on the router and what I did find was all positive. In retrospect that seems unbelievable.

I had trouble with the wireless connection right out of the box. The Wi-Fi kept cutting out and the only way to get it back online was to reboot the unit. Not long after I started having trouble with Wi-Fi, the internal hard drive started disappearing and getting it back was not as easy as a reboot. Many factory resets and reboots later it would show back up briefly and then disappear again. So I called support, the customer service rep gave me an RMA and mailed me a new one. I got the new one in the mail, plugged it in, set it up, started copying files and the Wi-Fi dropped out. So I rebooted and when it came back up the internal hard drive was gone.

I won’t bore you with details of the fiasco that was Western Digital customer support but it did not make the situation any better.



From → Misc

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